Support

You can email us at help@fathom.video or using the form below, and we will reply to your inquiry as quickly as possible!

Our support team’s hours of operation are:

  • Monday, 7am PT to 10pm PT
  • Tuesday, 7am PT to 10pm PT
  • Wednesday, 7am PT to 10pm PT
  • Thursday, 7am PT to 10pm PT
  • Friday, 7am PT to 10pm PT

Our average first reply time during our hours of operation is under one hour, with a maximum first reply time of 24 hours.

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